Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 08:12:01 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:51 AM, 12th Feb                   Bot                   Hi again!           11:51 AM, 12th Feb                     User                    Hi           11:52 AM, 12th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           11:52 AM, 12th Feb                     User                    I ordered from baby shop online just now           11:52 AM, 12th Feb                     User                    i want my order items to be as a gift           11:53 AM, 12th Feb                     User                    can you make it as a gift           11:53 AM, 12th Feb                     User                    when i will receive it           11:53 AM, 12th Feb                     User                    ?           11:53 AM, 12th Feb             
         User                    9635006939 my order number           11:54 AM, 12th Feb                   Juhi                   We regret to tell you that we do not provide items in gift wrappings.           11:54 AM, 12th Feb                     User                    Why           11:54 AM, 12th Feb                     User                    in the shop they are make it           11:54 AM, 12th Feb                     User                    i wrap one gift before           11:55 AM, 12th Feb                     User                    in the shop           11:55 AM, 12th Feb                     User                    ?           11:55 AM, 12th Feb                     User                    I will be for the gift wrapping           11:55 AM, 12th Feb                     User                    When deliver will sent the items           11:56 AM, 12th Feb                   Juhi                   Kindly ask the store team if they did it for you before as we donot provid
 e gift wrsppings from here.           11:58 AM, 12th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           12:01 PM, 12th Feb                     User                    Okay           12:01 PM, 12th Feb                     User                    From which store my order is           12:01 PM, 12th Feb                     User                    i need their number           12:02 PM, 12th Feb                     User                    baby shop           12:02 PM, 12th Feb                     User                    From which branch           12:02 PM, 12th Feb                     User                    ????           12:06 PM, 12th Feb                   Juhi                   kindly allow us a moment to check           12:06 PM, 12th Feb                     User                    ok           12:06 PM, 12th Feb                   Juhi                   The order you placed is home delivery.           12
 :08 PM, 12th Feb                     User                    Yes i now           12:09 PM, 12th Feb                   Juhi                   It will be shipped directly from our warehouse to your house.           12:09 PM, 12th Feb                     User                    know           12:09 PM, 12th Feb                   Juhi                   It will not be coming to any store or from any store.           12:10 PM, 12th Feb                     User                    from which branch           12:10 PM, 12th Feb                     User                    Where           12:10 PM, 12th Feb                     User                    i need their number for the gift wrapping           12:10 PM, 12th Feb                     User                    okay thank you           12:10 PM, 12th Feb                   Juhi                   We regret but we can not share the contact details           12:11 PM, 12th Feb                   Juhi                   It was a pleasure to
  assist you. Thank you for shopping with us.  Have a wonderful day.           12:11 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2089754