Subject: Ticket Assigned - Conversation with Ticking Doberman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 07:58:09 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ticking  Doberman Ticking  Doberman                    Hello           11:46 AM, 12th Feb                   Bot                   أهلا مرة أخرى!           11:46 AM, 12th Feb                     Ticking  Doberman                    Engish please           11:46 AM, 12th Feb                     Ticking  Doberman                    Hello           11:47 AM, 12th Feb                   Bot                   أهلا مرة أخرى!           11:47 AM, 12th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           11:47 AM, 12th Feb                     Ticking  Doberman                    Hi Juhi           11:47 AM, 12th Feb                     Ticking  Doberman                    6273059111  6273059268           11:47 AM, 12th Feb                     Ticking  Doberman                    Can you check these both orders are confirmed or no           11:48 AM, 12th Feb                     Ticking  Doberman                    Becasue in my order history only 1 order is showing           11:48 AM, 12th Feb                   Juhi                   Kindly allow us a moment to check.           11:49 AM, 12th Feb                     Ticking  Doberman                    Sure           11:49 AM, 12th Feb                   Juhi                   We would like to inform you that due to technical issue your order 6273059111 could not be placed           11:50 AM, 12th Feb                     Ticking  Doberman                    Why           11:51 AM, 12th Feb                     Ticking  Doberman                    What about the 2nd one           11:51 AM, 12th Feb                   Juhi                   6273059268 this order is in process           11:51 AM, 12th Feb                   Juhi                   You ordered two duplicate orders.           11:52 AM, 12th Feb                   Juhi                   One is cancelled and the other one is successfully placed.           11:52 AM, 12th Feb                     Ticking  Doberman                    Yes I need both of them           11:52 AM, 12th Feb                     Ticking  Doberman                    One for me and one for my sister's daughter           11:53 AM, 12th Feb                     Ticking  Doberman                    That's why I ordered 2           11:54 AM, 12th Feb                   Juhi                   Kindly place the order again as 6273059111 has been cancelled and you will receive the refund soon.           11:55 AM, 12th Feb                     Ticking  Doberman                    Atleast before cancel my order your team should confirm from me           11:56 AM, 12th Feb                   Juhi                   Our team did not cancelled it           11:56 AM, 12th Feb                   Juhi                   The order was cancelled due to issue in payment.           11:56 AM, 12th Feb                   Juhi                   We regret the inconvenience caused           11:57 AM, 12th Feb                     Ticking  Doberman                    I will place this order again please           11:57 AM, 12th Feb                   Juhi                   We request you to kindly place it again           11:57 AM, 12th Feb                     Ticking  Doberman                    I am going to place the order again           11:57 AM, 12th Feb                   Juhi                   thank you so much.           11:57 AM, 12th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:57 AM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2089716