Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 10:31:02 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:15 PM, 11th Feb                     User                    My order is supposed to arrive Today,  could you check what time it might arrive??           02:16 PM, 11th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           02:16 PM, 11th Feb                   Juhi                   Kindly share your order number           02:16 PM, 11th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           02:19 PM, 11th Feb                     User                    9634656893           02:19 PM, 11th Feb                   Juhi                   Kindly allow us a moment to check.           02:21 PM, 11th Feb                     User                    Ok thanks           02:21 PM, 11th Feb          
          Juhi                   Our delivery team always contacts the customer before attempting any delivery. However, when they tried calling you on +971527367733 the call could not be reached due to unknown reasons.  Please be assured to received a call from our delivery agent or please provide some alternative contact number of yours to us so that our courier team can contact you without hassle.           02:22 PM, 11th Feb                     User                    Could they call me ASAP now           02:22 PM, 11th Feb                     User                    I am available           02:23 PM, 11th Feb                     User                    And ready to receive my order           02:23 PM, 11th Feb                     User                    Same number           02:23 PM, 11th Feb                   Juhi                   Our team will contact you on the same number then.           02:27 PM, 11th Feb                     User                    Ok I will wait         
   02:28 PM, 11th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:30 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086326