Subject: Ticket Assigned - Conversation with Crackling Wayfarer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 07:09:43 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Crackling Wayfarer Crackling Wayfarer                    Hello           10:58 AM, 11th Feb                   Bot                   أهلا مرة أخرى!           10:58 AM, 11th Feb                     Crackling Wayfarer                    .           10:58 AM, 11th Feb                     Crackling Wayfarer                    The fourth time I'm getting in touch with you.           10:59 AM, 11th Feb                     Crackling Wayfarer                    Order number: 6268512656  I have the below concerns:  1. My order was in the store since Jan 29 for collection, but it still shows not ready for collection in the app.  2. I went to the store to inquire and received my order. One of the lipsticks looks weird and I'm not comfortable using it.  Unfortunately, the attach icon is disabled, I'm unable to send you the picture of the disgusting product.  The Maybelline Lipstick has bumps in it, lots of them.  I would like to schedule a return for refund of that product.  Please do the needful. I do not have to contact you 10 times to get something so little resolved.  Embarassing service.           10:59 AM, 11th Feb                     Crackling Wayfarer                    MAYBELLINE LIPSTICK           11:00 AM, 11th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           11:02 AM, 11th Feb                     Crackling Wayfarer                    I have weitten my concern already.           11:03 AM, 11th Feb                     Crackling Wayfarer                    Let me copy paste it for you.           11:03 AM, 11th Feb                     Crackling Wayfarer                    The fourth time I'm getting in touch with you.  Order number: 6268512656  I have the below concerns:  1. My order was in the store since Jan 29 for collection, but it still shows not ready for collection in the app.  2. I went to the store to inquire and received my order. One of the lipsticks looks weird and I'm not comfortable using it.  Unfortunately, the attach icon is disabled, I'm unable to send you the picture of the disgusting product.  The Maybelline Lipstick has bumps in it, lots of them.  I would like to schedule a return for refund of that product.  Please do the needful. I do not have to contact you 10 times to get something so little resolved.  Embarassing service.           11:04 AM, 11th Feb                   Juhi                   we request you to provide us sometime to check your order.           11:05 AM, 11th Feb                   Juhi                   159899417_LS_MX - - Maybelline New York Colour Sensational Loaded Bolds Lipstick is it the same lipstick you are talking abount?           11:07 AM, 11th Feb                   Juhi                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:09 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085189