Subject: Ticket Assigned - Conversation with Galloping Cupcake
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 06:41:34 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Cupcake Galloping  Cupcake                    Hi.. Good morning           10:30 AM, 11th Feb                     Galloping  Cupcake                    Order number 9634396797.. There is a refund of 90 for mentioned order. I want to buy other diaper bag. Can you please add this refund to my credit, so that I can use it for another order.?           10:31 AM, 11th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           10:33 AM, 11th Feb                     Galloping  Cupcake                    I have refund of 90 aed for order 9634396797           10:34 AM, 11th Feb                   Juhi                   we request you to provide us sometime to check your order.           10:35 AM, 11th Feb                     Galloping  Cupcake                    I want to give one more order, can 
 you add this amount from refund to my credit  balance.?           10:35 AM, 11th Feb                   Juhi                   We refund has been processed to your bank account only.           10:36 AM, 11th Feb                     Galloping  Cupcake                    So you cannot add 90 my credit balance?? Is it right??           10:37 AM, 11th Feb                   Juhi                   As you had made the payment through bank so the refund goes to the same original payment methor.           10:40 AM, 11th Feb                   Juhi                   We are unable to transfer it to your My Credits.           10:40 AM, 11th Feb                     Galloping  Cupcake                    OK juhi. Thanks for info. That's all for today.           10:40 AM, 11th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:41 AM, 11th Feb                                          View conversation in Fre
 shchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085042