Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 09:56:29 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:39 PM, 10th Feb                   Bot                   Hi again!           01:39 PM, 10th Feb                     User                    Are these the same?           01:39 PM, 10th Feb                     User                    Hi           01:40 PM, 10th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           01:41 PM, 10th Feb                     User                    I was wondering if these feeding chairs are the same           01:41 PM, 10th Feb                     User                             01:41 PM, 10th Feb                     User                             01:41 PM, 10th Feb                     User                    And if i made an order and didn’t like it can I make a refund ?           01:43 PM, 10th Feb                     User                    Are u still here?           01:44 PM, 10th Feb                   Juhi                   we request you to provide us sometime to check.           01:44 PM, 10th Feb                     User                    I sent yhe photos           01:45 PM, 10th Feb                     User                    The giggles essex feeding chair with removable tray and the giggles essex feeding chair           01:45 PM, 10th Feb                     User                    are they the same?           01:46 PM, 10th Feb                     User                    because only one of them is on sale and the other isn’t           01:46 PM, 10th Feb                   Juhi                   Yes these are the same items.           01:46 PM, 10th Feb                     User                    Then why one of them only is on sale           01:47 PM, 10th Feb                     User                    and if i made an order and didn’t like ot is it refundable?           01:47 PM, 10th Feb                     User                    Still there?           01:48 PM, 10th Feb                   Juhi                   It is as per the policy of the company. We have different offers on different items.           01:50 PM, 10th Feb                     User                    But they have the same options right           01:50 PM, 10th Feb                     User                    Adjustable hight and removable tray           01:51 PM, 10th Feb                   Juhi                   yes both have same features but the the chair AED 269 doesnot have removable tray.           01:52 PM, 10th Feb                     User                    Okay, is it refundable?           01:52 PM, 10th Feb                   Juhi                   We would like to inform you that it is returnable.           01:55 PM, 10th Feb                     User                    Ok great, thank you for your help.           01:56 PM, 10th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081184