Subject: New Reply Received - Shukran
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 06:29:21 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="ltr">Thanks for your kind reply </div>
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<div dir="ltr">If you check under my account you should be able to see how many emails and calls made about the same issue </div>
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<div dir="ltr">I feel it’s a waste of time and effort to keep asking me every time to re write the issue while the technology is there ! </div>
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<div dir="ltr">If your apology is sincere and you are truly keen on your customers kindly check what I just pointed out , and give me a call or an email back then </div>
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<div dir="ltr">Thanks and regards </div>
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<div>On 10 Feb 2021, at 7:02 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ahmed,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2076066