Subject: Ticket Assigned - Conversation with Ahmed.elkassaby
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 09:43:38 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed.elkassaby Ahmed.elkassaby                    9629888349           10:16 PM, 04th Feb                     Ahmed.elkassaby                    Please I want to track this order and want to know when the delivery will be done           10:17 PM, 04th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:18 PM, 04th Feb                   Mohammad                   Please allow me to check it for you.            10:18 PM, 04th Feb                     Ahmed.elkassaby                    Thx I am waiting           10:18 PM, 04th Feb                   Mohammad                   We apologies for the delay           10:20 PM, 04th Feb                   Mohammad                   We need to forward the case to the concern team           10:20 PM, 04th Feb                   Mohammad                   please can you share your eamil address ?           10:20 PM, 04th Feb                     Ahmed.elkassaby                    [email-masked]           10:21 PM, 04th Feb                     Ahmed.elkassaby                    The status is showing placed i am actually buying as a gift for a friend and I was expecting it to be delivered the next day           10:22 PM, 04th Feb                     Ahmed.elkassaby                    It is now more than 2 weeks please follow up on that urgently           10:23 PM, 04th Feb                   Mohammad                   Please allow us some time to work on it           10:24 PM, 04th Feb                   Mohammad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:24 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2058089