Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 08:13:21 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order # 6268512359           12:01 PM, 09th Feb                     User                    My order is pending since 28th January, 2021           12:01 PM, 09th Feb                     User                    could you please check the status and update           12:01 PM, 09th Feb                     User                    I also call twice on your helpline number but still the status is not updated and i am waiting to collect it from store           12:02 PM, 09th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, How may I help you?           12:08 PM, 09th Feb                   Juhi                   Could you please share your order number so that I can assist you further?           12:09 PM, 09th Feb                   Juhi                   Hi, I'm not getting a response from you. A
 re we still connected?           12:10 PM, 09th Feb                     User                    Order # 6268512359           12:11 PM, 09th Feb                     User                    My order is pending since 28th January, 2021           12:11 PM, 09th Feb                     User                    could you please check the status and update           12:11 PM, 09th Feb                     User                    I also call twice on your helpline number but still the status is not updated and i am waiting to collect it from store           12:11 PM, 09th Feb                   Juhi                   we request you to provide us sometime to check your order.           12:12 PM, 09th Feb                     User                    ok           12:12 PM, 09th Feb                   Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via email.           12:12 PM, 09th Feb                     User                    ok           
 12:12 PM, 09th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:13 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2075617