Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 05:20:14 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello there           08:53 AM, 09th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           08:54 AM, 09th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           08:56 AM, 09th Feb                     User                    Yes i am           08:58 AM, 09th Feb                     User                    Can you please clear my confusion           08:58 AM, 09th Feb                     User                    Can you please check for my refund of aed 45           08:59 AM, 09th Feb                     User                    For order # 9633978835           09:00 AM, 09th Feb                   Juhi                   sure.           09:00 AM, 09th Feb                   Juhi                   Allow us 
 a moment.           09:00 AM, 09th Feb                     User                    When i placed this order i was told it was cancelled           09:00 AM, 09th Feb                     User                    Sure           09:01 AM, 09th Feb                     User                    Why its still showing in process when it wasn't initiated earlier           09:02 AM, 09th Feb                   Juhi                   #9633978835 this order is placed on 7th Feb and it is in progress.           09:02 AM, 09th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           09:05 AM, 09th Feb                     User                    Why its still in process when it shouldn't be           09:07 AM, 09th Feb                   Juhi                   Did you ask to cancel it?           09:11 AM, 09th Feb                   Juhi                   Once an order is placed and processed can not be cancelled.           09:11 AM, 09th Fe
 b                     User                    Can you please call           09:12 AM, 09th Feb                     User                    0504517638           09:13 AM, 09th Feb                   Juhi                   We are chat support team. We can not call our customers , Please accept our sincere apologiese           09:14 AM, 09th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           09:15 AM, 09th Feb                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:20 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2074930