Subject: Ticket Assigned - Conversation with Whirring Sun
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 04:53:58 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Whirring Sun Whirring Sun                    Order #6270678420  I got an email saying,my order has been sent to warehouse and I have reorder,but I talked to your agent regarding my order and he said they will try to contact me on my other number for delivery...what should I do now,wait for courier services call or reorder?           08:42 AM, 09th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           08:43 AM, 09th Feb                     Whirring Sun                    Order #6270678420  I got an email saying,my order has been sent to warehouse and I have reorder,but I talked to your agent regarding my order and he said they will try to contact me on my other number for delivery...what should I do now,wait for courier services call or reorder......           08:45 AM, 09th Feb               
     Juhi                   We sincerely apologize for any inconvenience caused to you.  We would like to inform you that our courier partner tried to contact you on contact number thrice on 3 different days but didn't receive any response from your end.  The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           08:47 AM, 09th Feb                     Whirring Sun                    Okey thank you for your response           08:49 AM, 09th Feb                     Whirring Sun                    How much time it takes for click and collect?           08:49 AM, 09th Feb                     Whirring Sun                    I am going out of country  on 12th Feb           08:49 AM, 09th Feb                     Whirring Sun                    Please do tell me about my credit will be refunded?           08:50 AM, 09th Feb                   Juhi                   It will take 4-6 working days           08:51 AM,
  09th Feb                   Juhi                   yes money will be refunded.           08:51 AM, 09th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:53 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2074892