Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 11:13:43 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I returned an item but i didnt get my refund           03:04 PM, 08th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           03:06 PM, 08th Feb                     User                    I returned an item but i didnt get my refund           03:07 PM, 08th Feb                   Juhi                   Kindly share with us your order number.           03:07 PM, 08th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           03:08 PM, 08th Feb                     User                    Yes wait please           03:08 PM, 08th Feb                   Juhi                   sure.           03:08 PM, 08th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connecte
 d?           03:10 PM, 08th Feb                     User                    9633690398           03:10 PM, 08th Feb                   Juhi                   Kindly allow us a moment to check           03:10 PM, 08th Feb                     User                    ok           03:10 PM, 08th Feb                   Juhi                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           03:11 PM, 08th Feb                     User                    I already returned it           03:12 PM, 08th Feb                   Juhi                   It will take sometime to reach the warehouse           03:12 PM, 08th Feb                   Juhi                   Kindly allow 3-
 6 days to do the needful.           03:12 PM, 08th Feb                   Juhi                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           03:12 PM, 08th Feb                     User                    Okay thank you           03:13 PM, 08th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:13 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2072122