Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 11:07:39 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           02:51 PM, 08th Feb                     User                    HELLO           02:56 PM, 08th Feb                   Bot                   أهلا مرة أخرى!           02:56 PM, 08th Feb                     User                    Order #6268473742           02:56 PM, 08th Feb                     User                    ALL THREE LIPSTICKS WAS NOT PROPERLY PACKED AND RECEIVED WITH SCRACHES ON THE PACKING           02:57 PM, 08th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           02:59 PM, 08th Feb                     User                    Order #6268473742  ALL THREE LIPSTICKS WAS NOT PROPERLY PACKED AND RECEIVED WITH SCRACHES ON THE PACKING           03:00 PM, 08th Feb                     User                    R U THERE           03:00 PM, 08th Feb                   Juhi                   Kindly allow us a moment to check.           03:00 PM, 08th Feb                   Juhi                   Kindly share the items name and images           03:03 PM, 08th Feb                   Juhi                   so that we can further assist you           03:03 PM, 08th Feb                     User                    CAN U SEE THIS           03:04 PM, 08th Feb                   Juhi                   All these three items are damaged?           03:05 PM, 08th Feb                     User                    YES           03:05 PM, 08th Feb                   Juhi                   We will be issuing a return or a refund           03:06 PM, 08th Feb                   Juhi                   Kindly allow us some time we will get back to you over email.           03:06 PM, 08th Feb                     User                    OK           03:06 PM, 08th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:07 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2072071