Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 09:40:41 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:30 PM, 08th Feb                   Bot                   Hi again!           01:30 PM, 08th Feb                     User                    I place order           01:30 PM, 08th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           01:31 PM, 08th Feb                     User                    6271895077           01:32 PM, 08th Feb                     User                    My order number           01:32 PM, 08th Feb                     User                    When it will be ready for delivery           01:32 PM, 08th Feb                     User                    And how long usually takes to be processed           01:33 PM, 08th Feb                   Juhi                   Kindly allow us a moment to check           01:34 PM, 08th Feb    
                Juhi                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 6271895077 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 6271895116.           01:37 PM, 08th Feb                   Juhi                   It will take 4-6 working days to deliver it to you.           01:37 PM, 08th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:40 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2071558