Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 08:51:00 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    How can l return my product           12:43 PM, 08th Feb                     User                    size not correct           12:44 PM, 08th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           12:45 PM, 08th Feb                   Juhi                   Kindly provide us your order number           12:45 PM, 08th Feb                     User                    LM4533731007           12:46 PM, 08th Feb                   Juhi                   Kindly allow us a moment to check           12:47 PM, 08th Feb                     User                    ??           12:47 PM, 08th Feb                   Juhi                   You can return your purchases through the below two channels:  1. You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  2.You can now drop off your return to any (Centrepoint) store. Here’s what you need to do.  · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrepoint) store​.  · Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Please note: As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products.           12:48 PM, 08th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:50 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2071309