Subject: Ticket Assigned - Conversation with Chanting Car
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 06:45:21 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Car Chanting Car                    Hello           10:32 AM, 08th Feb                   Bot                   أهلا مرة أخرى!           10:32 AM, 08th Feb                     Chanting Car                    I need to know when the refund of the canceled item will be processed           10:32 AM, 08th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           10:34 AM, 08th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           10:36 AM, 08th Feb                     Chanting Car                    Yes           10:36 AM, 08th Feb                     Chanting Car                    there is an item that i ordered and got cancelled by the store           10:37 AM, 08th Feb                     Chanting Car                    and i didnt receive the refund amount yet           10:37 AM, 08th Feb                   Juhi                   Kindly provide us the order number.           10:38 AM, 08th Feb                     Chanting Car                    order number #9630577393           10:38 AM, 08th Feb                   Juhi                   Please allow us a moment to check.           10:39 AM, 08th Feb                   Juhi                   We would like to inform you that we have process the refund on 23 Jan, 2021.  The amount you paid online will be refunded back to your original payment method within 7-14 working days.  Feel free to reach out to us if you need any further assistance.  Your friends, The Support Team           10:40 AM, 08th Feb                   Juhi                   Kindly contact your bank for the same           10:40 AM, 08th Feb                   Juhi                   We have refunded AED 200 under this transaction id: 169999990077163251           10:41 AM, 08th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           10:43 AM, 08th Feb                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:45 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2070708