Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 02:19:13 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Part of my order was cancelled by your company and i requested to have the rest of my order be cancelled as well. As per your web info, i can still cancel if my order is still in the processing stage. However, when i requested your chat support to cancel it for me, they said the it's cannot be done so I have to wait for delivery and to cancel my order which doesn't make sense and is a huge hassle. It's frustrating that it's very difficult to request to cancel my part order when you've easily cancelled the others items. And I inquired as soon as i got the message about my order. Very dissapointing to think that i have already been charged. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2070112