Subject: Ticket Assigned - Conversation with Bubbling Shoe
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 09:57:30 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Shoe Bubbling Shoe                    It’s 9632081758           01:44 PM, 06th Feb                     Bubbling Shoe                    We need to return the size 1 diapers and order size 2 instead.           01:45 PM, 06th Feb                   Juhi                   Hi, Thank you for contacting us.My name is Juhi. How may I help you?           01:46 PM, 06th Feb                     Bubbling Shoe                    Order number 9632081758.           01:47 PM, 06th Feb                     Bubbling Shoe                    We need to return the size 1 diapers and order size 2 instead.           01:47 PM, 06th Feb                     Bubbling Shoe                    Are you there?           01:48 PM, 06th Feb                   Juhi                   Kindly allow us a moment to check.           01:49 PM, 06th Feb                   Juhi                   You can return your purchases through the below two channels:  1. You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  2.You can now drop off your return to any (babyshop) store. Here’s what you need to do.  · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (babyshop) store​.  · Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Please note: As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products.  Feel free to get in touch with us for further assistance.  Your friends, The Support Team           01:50 PM, 06th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           01:53 PM, 06th Feb                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:56 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062594