Subject: RE: Wrong Item 9629388416 and 9631381056
From: Sachin Maheshwari <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Sanjay Parajuli <[email-masked]>, Bsu Wml <[email-masked]>, Ranjith Krishnan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Anupama Maharjan <[email-masked]>
Date: Sat, 6 Feb 2021 08:03:22 +0000

Hi @Sanjay Parajuli<mailto:[email-masked]> @Bsu Wml<mailto:[email-masked]> , @Ranjith Krishnan<mailto:[email-masked]>,

Can you pls get this checked & confirm if the item has color issue.

Regards,
Sachin

From: Apoorv Joshi <[email-masked]>
Sent: Friday, February 5, 2021 8:33 PM
To: Sachin Maheshwari <[email-masked]>
Cc: seeta.seeta <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Wrong Item 9629388416 and 9631381056

External email sender, please take precaution.
Hi Sachin,

Hope you are doing well.

Customer has placed an order for the following item twice: https://www.babyshopstores.com/ae/en/Baby-and-Moms/Health-and-Safety/Care/Humidifiers/BABYSHOP-Elephant-Humidifier/p/160043024

And both times the customer has received pink color instead of grey as shown on the website. We have asked the customer to return the same at this time however, customer has mentioned to make sure the same does not repeat. Can you please assist to loop in the concerned team to check whether the color as shown on the website - grey is available or not. If not, please get the same updated on the website.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 12:32:00 PM
Subject: Wrong Item 9629388416 and 9631381056

Please take a look at ticket #2024982

Hi Team,

PFA

Order No. : 9629388416 and 9631381056
Order Date :1/18/21 and 1/27/21

The customer placed order of Elephant Humidifier Grey colour twice however both the times he received pink colour.

Kindly Check and advise.

Regards,
Juhi

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