Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 07:04:38 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
<div dir="auto">Hello,</div>
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<div dir="auto">So what do i do now? . No solution was given to me. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 6 Feb 2021 at 11:02 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div>Hi Afraa,<br><br>
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<div dir="ltr">​We apologize for the inconvenience caused to you.<br><br>This is clearly not the experience we want our customers to have when they shop with us.<br>​<br>Please consider this a rare exception. We would like to inform you that we have a 14 days return policy, However in rare cases we can consider any item for return or refund for upto 3 months only.</div>
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<br>Again, please accept our sincere apologies for this.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2060588