Subject: RE: Items are missing while creating RMA #9602470995 (Refund Pending)
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 6 Feb 2021 05:21:04 +0000

@Apoorv Joshi<mailto:[email-masked]>

Raised to tech REQ0214995

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, February 5, 2021 8:39 PM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Items are missing while creating RMA #9602470995 (Refund Pending)

External email sender, please take precaution.
Hi Team,

Can you please assist on the below case. We are trying to create an RMA for the following items: 161782443, 162327863, 161747940 but the items are not populating when trying to create a return request.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 27, 2021 10:41:27 AM
Subject: Items are missing while creating RMA #9602470995 (Refund Pending)

Hi Team,

PFA

While creating the RMA # 9602470995, we are unable to find the items on the hybris.

We raised Jira ticket https://landmark.atlassian.net/browse/REL-134824 however, they are advising to contact the OMS team for return creation.

Kindly check and update.

Regards,
Juhi

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