Subject: Re: Items are missing while creating RMA #9602470995 (Refund Pending)
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Fri, 5 Feb 2021 09:39:19 -0700 (MST)

Hi Team, 

Can you please assist on the below case. We are trying to create an RMA for the following items: 161782443, 162327863, 161747940 but the items are not populating when trying to create a return request. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, January 27, 2021 10:41:27 AM 
Subject: Items are missing while creating RMA #9602470995 (Refund Pending) 

Hi Team, 

PFA 

While creating the RMA # 9602470995, we are unable to find the items on the hybris. 

We raised Jira ticket https://landmark.atlassian.net/browse/REL-134824 however, they are advising to contact the OMS team for return creation. 

Kindly check and update. 

Regards, 
Juhi