Subject: Re: Need Proof of collection 9627458975
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, JUHI GOEL <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 5 Feb 2021 09:26:31 -0700 (MST)

Hi Team, 

Please share the Proof of collection for the below mentioned order and store code. Customer is denying collecting this order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, February 5, 2021 4:06:09 PM 
Subject: Need Proof of collection 9627458975 

Please take a look at ticket #2020963 

Hi Team, 

Problem Statement: C&C Order Not Picked up by customer 

Order Date : Jan 9, 2021 
Order ID: 9627458975 
Tracking ID: ​962745897510880001 
Store Code: Splash21472 

Assistance Required: Need Proof of collection 
Issue Description: Customer is complaining about this order that he did not pick up the order but in hybris it is updated as delivered. Hence we request to you kindly check and provide the proof of collection of this order on priority basis. 

Regards 
Juhi