Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 10:50:28 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My shipment hasn't yet come           02:30 PM, 04th Feb                     User                    This time is too much problem for delivery           02:31 PM, 04th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi. How may I help you?           02:31 PM, 04th Feb                     User                    Please deliver my shipment           02:32 PM, 04th Feb                     User                    My shipment hasn't yet come           02:32 PM, 04th Feb                   Juhi                   Kindly provide us your order number.           02:32 PM, 04th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           02:35 PM, 04th Feb                     User                    My order number is 6268122985           02:37
  PM, 04th Feb                   Juhi                   Our delivery team always contacts the customer before attempting any delivery. However, when they tried calling you on +966592113007 the call could not be reached due to unknown reasons.           02:39 PM, 04th Feb                     User                    No one call me           02:39 PM, 04th Feb                     User                    My phone is on all the time           02:40 PM, 04th Feb                   Juhi                   Kindly provide us your alternative number           02:40 PM, 04th Feb                   Juhi                   As this could be because of network issues.           02:40 PM, 04th Feb                     User                    I sent my location to ur delivery man.. I told him deliver my shipment before 4.30pm but didn't any response before that it's not happen like that           02:41 PM, 04th Feb                     User                    Delivery man is telling lie because they are gi
 ving own excuses blaming to our network           02:42 PM, 04th Feb                   Juhi                   Please be assured to received a call from our delivery agent           02:42 PM, 04th Feb                   Juhi                   We apologise for the inconvenience.           02:43 PM, 04th Feb                     User                    I Watsup why they not Watsup..           02:43 PM, 04th Feb                     User                    Ok n thank u           02:43 PM, 04th Feb                   Juhi                   Whats app is optional. All the agents do no have it           02:43 PM, 04th Feb                     User                    Please deliver my shipment before 4.30pm tell this query           02:44 PM, 04th Feb                   Juhi                   They will call you on 966592113007           02:44 PM, 04th Feb                   Juhi                   We will forward your concern to our courier team.           02:44 PM, 04th Feb                     User
                     Delivery man called me I sent my location but he didn't come I was waiting that 3           02:45 PM, 04th Feb                     User                    Yes           02:45 PM, 04th Feb                   Juhi                   Please be assured to received a call from our delivery agent           02:46 PM, 04th Feb                   Juhi                   Hi, I'm not getting a response from you. Are we still connected?           02:48 PM, 04th Feb                   Juhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:49 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056188