Subject: Ticket Assigned - Conversation with Pedalling Blueberry
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 08:37:42 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pedalling Blueberry Pedalling Blueberry                    Hello           12:17 PM, 04th Feb                   Bot                   أهلا مرة أخرى!           12:17 PM, 04th Feb                     Pedalling Blueberry                    I need assistance please           12:17 PM, 04th Feb                   Juhi                   Hi, Thank you for contacting us. My name isJuhi, How may I help you?           12:18 PM, 04th Feb                     Pedalling Blueberry                    Thank you for your order. Order 4532303196 for J World Floral Printed Trolley... +2more item(s) for QAR 219.0 is confirmed. Expect delivery by 02-02-2021.  This is my order still not delivered           12:18 PM, 04th Feb                     Pedalling Blueberry                    I had a missed call on 01/02/21 but no attempt to deliver to my address           12:19 PM, 04th Feb                     Pedalling Blueberry                    I was told my delivery would happen ASAP           12:19 PM, 04th Feb                   Juhi                   Please be assured to received a call from our delivery agent or please provide some alternative contact number of yours to us so that our courier team can contact you without hassle.  We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           12:19 PM, 04th Feb                     Pedalling Blueberry                    I have only received one missed call!           12:20 PM, 04th Feb                     Pedalling Blueberry                    I am not happy as I needed my order on two days ago!  There has been no other phone calls made to me! 55157605           12:21 PM, 04th Feb                     Pedalling Blueberry                    I live in a building with a reception and no attempt has been made to deliver my items           12:22 PM, 04th Feb                     Pedalling Blueberry                    Do you have the deliver agent's phone number I can call??           12:23 PM, 04th Feb                     Pedalling Blueberry                    Should I cancel order and re-order???           12:23 PM, 04th Feb                   Juhi                   Kindly call back on the same number, you received a call from.           12:24 PM, 04th Feb                   Juhi                   Or wait for sometime           12:24 PM, 04th Feb                   Juhi                   He will contact you by his own.           12:24 PM, 04th Feb                     Pedalling Blueberry                    It was days ago! I do not know which number was the delivery agent.  I would like you to look into this for me.  This is the second time I have contacted you about this. I was told the redelivery would happen yesterday           12:25 PM, 04th Feb                     Pedalling Blueberry                    No phone calls received and no delivery to reception           12:25 PM, 04th Feb                     Pedalling Blueberry                    I am not happy with the service ?           12:26 PM, 04th Feb                   Juhi                   We apologise for the inconvenience.           12:27 PM, 04th Feb                     Pedalling Blueberry                    How long do you expect me to wait? I ordered 4 days ago. I was told delivery was 2 days.           12:27 PM, 04th Feb                   Juhi                   We will escalate this case to our courier team\           12:28 PM, 04th Feb                     Pedalling Blueberry                    That's what you said two days ago. I was told my item would be delivered yesterday           12:28 PM, 04th Feb                   Juhi                   Kindly share your email id with us.           12:28 PM, 04th Feb                     Pedalling Blueberry                    You want my email address?           12:28 PM, 04th Feb                   Juhi                   as soon as we will get any update we will revert it to you via email           12:28 PM, 04th Feb                   Juhi                   yes. Kindly share           12:29 PM, 04th Feb                     Pedalling Blueberry                    [email-masked]           12:29 PM, 04th Feb                     Pedalling Blueberry                    Would it be easier for you to put through my order again?           12:29 PM, 04th Feb                     Pedalling Blueberry                    Order number 4532303196 f           12:30 PM, 04th Feb                     Pedalling Blueberry                    please escalate this as my items are urgent Thankyou           12:31 PM, 04th Feb                     Pedalling Blueberry                    I wait in all day for my delivery! Very inconvenient           12:31 PM, 04th Feb                   Juhi                   Kindly be assured we will forward your concern           12:32 PM, 04th Feb                   Juhi                   and will get back to you soon via email.           12:32 PM, 04th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:37 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2055508