Subject: New Reply Received - Gulf Card No. 157164942111810000059976
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 07:35:18 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Gulf Card No. 157164942111810000059976  Ticket comment <div dir="ltr">Dear Sirs,<div>Thanks for your response. However, there seems to be a lack  of miscommunication even within Centrepoint Store and Landmark Group organization. I spoke with your Customer Support Division three times and they confirmed that my Gift Card is valid until 31st January, 2021. Now, your reply stating it expired on 2nd August, 2020 is contracting.  Not happy with Centrepoint. Very disappointed with your service.</div>
<div><br></div>
<div>Regards,</div>
<div>Suneel Mahamuni</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Feb 4, 2021 at 11:17 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Suneel,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for your patience.<br><br>We regret to tell you that your gift card #1571694942111810000059976 has already been expired on 2020/08/02.</div>
<div><br></div>
<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2027272