Subject: New Reply Received - Re: order number 9640377884
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Fri, 12 Mar 2021 06:55:18 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: order number 9640377884  Ticket comment <div>Hi </div>
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<div>Please note that the wall art was given to me by my neighbor after 3 days of being delivered to them. Therefore I wanted to let you know that a refund for this item is not necessary as it is now received.</div>
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<div>However I require the refund for the item which you cancelled which is the console table.</div>
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<div>Thank you</div>
<div>Hessah <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 10 Mar 2021, at 1:18 PM, Hessah Yousef &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hi<div><br></div>
<div>Thank you for your email. Please advise the amount to be refunded. As one items was cancelled by lifestyle and the other was delivered to the wrong location.</div>
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<div>Thank you</div>
<div>Hessah</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 10 Mar 2021, at 10:21 AM, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hessah,</div>
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<div dir="ltr">Thank you for your patience.<br><br>We would like to inform you that we have process the refund on Mar 7, 2021<br><br>The amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div dir="ltr">Also, we sincerely apologize for the inconvenience caused to you.<br><br>We have forwarded your issue to our concern team that the order is not delivered to you. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2206871