Subject: New Reply Received - System error
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 20:07:15 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  System error  Ticket comment <div dir="auto">Hello , thanks for your response but you came up with wrong conclusion . Although my problem is solved it was not a delivery issue but cancellation of an item was done from your side without changing the overall bill . So pic is attached for your reference. <div dir="auto">Thanks &amp; Regards</div>
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<div>On Tue, 2 Mar 2021, 4:55 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Mariam,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on +97450555306 thrice on 3 different days but didn't receive any response from your end.<br><br>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.</div>
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<div dir="ltr">The shukran used has been refunded as QAR 3.3344 into your My Credits already.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043200839171'>Screenshot_20210311-230320_WhatsAppBusiness.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2159135