Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 19:40:38 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Return   Ticket comment <div> The clothes which I wanted to return has been collected from me on Wednesday. When will i get the refund. I am registered to max app.kindly refund to my credit on my max app account.<br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMDgzMTc2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._m_uzta32hwRgNT7V2QkugzEyr1Ox3OE4ZnQ1HpsOwk"><br>
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<div dir="ltr">Thank you </div>
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<div dir="ltr">Regards </div>
<div dir="ltr">Archana </div>
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<div>On 9 Mar 2021, at 11:46 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div>Hi Archana,<br><br>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>We <span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none' dir="ltr">would like to inform you that we have</span> already created a return request for the item on 09 Mar, 2021 and our courier team will contact you in 2 - 5 working days for the collection.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2204874