Subject: RE: Late collection 9631322008
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, JUHI GOEL <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 11 Mar 2021 17:38:01 +0000

Hi Seeta,

Can we ensure customer still wants us to collect the order?

It might be that the customer no longer emailed us because she has changed her mind.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Thursday, March 11, 2021 1:48 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; JUHI GOEL <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late collection 9631322008

External email sender, please take precaution.
Hi Team,

With reference to the mentioned AWB the collection is pending since long time and we have already forwarded the case to concerned team but we never received any response from them.

Today again we have marked re-attempt the AWB, so requesting you to assist us for this concern.

Order ID: 9631322008
Tracking ID: RP020321000160

Thanks & Regards,
Seeta Kunwar

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 11 March, 2021 14:53:34
Subject: Re: Late collection 9631322008

Hi Team,

Any Update ?

The collection is still pending, Its been more than a month now.

Regards,
Juhi

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "muzahir abbas" <[email-masked]<mailto:[email-masked]>>, "ashish karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 19 February, 2021 15:12:07
Subject: Re: Late collection 9631322008

Hi Team,

Can you please arrange the collection for the below AWB on priority basis.

Order ID: 9631322008
Tracking ID: RP020321000160

Thanks & Regards,
Seeta Kunwar

________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 19 February, 2021 13:22:31
Subject: Late collection 9631322008

Please take a look at ticket #2071351<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2071351&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7C99b89f6db1e14de097c108d8e472bada%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637510528708842393%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hJvkYm99%2BSDP%2FUtkeT9gM6xJ5Tfeg2t0JDSzavJbWhs%3D&reserved=0>

Hi Team,

Problem Statement: Late collection
Order Date : Jan 27, 2021
Order ID: 9631322008
Tracking ID: RP020321000160
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on Feb 03, 2021. But the item still not collected.

Please collect the item on priority.

Regards,
Juhi

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com