Subject: Ticket Assigned - escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 07:03:38 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation mohammad iqbal                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohammad iqbal Bot:  Hi Mohammad Iqbal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9640207066 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568312561            10:56 AM, 11th Mar                     mohammad 
 iqbal                             10:57 AM, 11th Mar                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           11:00 AM, 11th Mar                   Juhi                   Kindly allow us 24 hours to forward this to our team and we will get back to you via email.  Once our courier team will revert us back we will update you.           11:01 AM, 11th Mar                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:03 AM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2227558