Subject: New Reply Received - Order 4539594431 cancellation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 20:02:43 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Order 4539594431 cancellation  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">I had to take the order as their was a delay in response from your end. </div>
<div dir="auto">Anyway, can you please guide me with the process for return as one of the items is damaged (stained and not clean).</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto">Megha</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 10 Mar 2021, 12:24 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Megha,<br><br>
</div></div>
<div dir="ltr">Thank you for contacting us.<br><br>We apologize for the late response.</div>
<div dir="ltr">
<br>We would like to inform you once an order is placed it can not be cancelled.<br><br>However, we request you to please tell the courier partner that you do not wish to take it when he tries to contact you for the delivery of your order in this way your order will be cancelled automatically.</div>
<div dir="ltr">
<br>As we see here your order has been delivered to you on 9 Mar, 2021.<br><br>We look forward to serve you again in future.<br><br>Keep shopping with us.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2207458