Subject: Ticket Assigned - We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 02:34:05 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  We’ve received your return request. I have placed this order online
I attached the invoice copy and picture of the damaged item
I want a replacement for it not refund

On 07/03/21 05:10 PM, Centrepoint  <[email-masked]> wrote: 
> 
> 
> table {	display: table;	border-spacing: 0px;	padding: 0;;}td {	border: 0;	padding: 0;}.two-column .contents {	font-size: 14px;	text-align: left;}.two-column img {	width: 100%;	height: auto;}.two-column .text {	padding-top: 10px;}.two-column {	text-align: center;	font-size: 0;}.two-column .column {	width: 100%;	max-width: 294px;	display: inline-block;	vertical-align: top;}.contents {	width: 100%;}@media only screen and (max-width:480px) {	table[class=outercontainer] { width: 320px !important; margin: 0px auto !important;	}	table[class=innercontainer] { width: 278px !important; margin: 0px auto !important;	}	span[class=aligntext] { text-align: center !important; display: block !important;	}	table[class=getintouch] { width: 95% ! important; max-width: 95% !important;	}	div[class=getintouch-block] { width: 95% !important; max-width: 95% !important;	}	table[class=brands] { width: 50% ! important; max-width: 50% !important;	}	div[class=howitworks] { width: 96% !important;	}	table[class=small] { width: 20% !important; padding: 0 10px 0 0;	}	table[class=small1] { width: 65% !important;	}	p[class=alignleft] { text-align: left !important;	}	td[class=moveleft] { padding: 0 !important;	}	table[class=navigation] { width: 100% ! important;	}	td[class=navlast] { text-align: right !important;	}	table[class=knowmore] { width: 100% !important;	}}
> 
> 
>  
>  
>   
>  
>   
>  
>   Here’s what you need to do next.  
>  
>   
>  
>   
>    
> 
>  
>   
>  
>   
>  
>    (https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="display:inline-block;" target="1">  
>   
>  
>  
>    
>  
>  Download our apps now 
>    (https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" iwc-bad-attr="" target="1">   (https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" iwc-bad-attr="" target="1">  
>    iPhone(https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)  Android(https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en) 
>  
>   
>   
>   
>  
>   
> 
> 
>  
>    
> 
>  
>   
>  
>   
>  
>    
>  
>   Babyshop(https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)   Lifestyle(https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)   Splash(https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)   Shoe Mart(https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)   Offers(https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)   Clearance(https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)  
>  
>   
>   
>   
>  
>   
> 
> 
>  
>  
> 
> 
> 
> 
> 
> 
> We’ve received your return request.
> 
> Hi NAJIBA ALYOUSUF, thank you for getting in touch with us. Here’s how your return 1000605920  for order 9639826193  will work.
> Our delivery partner will pick up your return in around 3-5 business days.
> 
> 
> 
> 
> 
> 
> 
> 
> 
>    Order Details   
>    
>  
>   
> Item
>    
> Description
>    
> Total Price
>   
>  
>   
>    
>    
>  
>   
>  
>     
>  
>    
>  
>   LIFESTYLE  
>    Metallic Glazed Rim 4-Piece Bakeware Set  
>   Color: White 
>   Quantity: 1 
>  
>    AED 96  
>  
>   
>    
>    
>  
>     
>  
>   Total AED 96  
>  
>   
>  
>   
> 
> 
> 
> 
> 
> 
>  
>   
>  
>   
>  
>      1. Box up your return 
>  Please include the invoice, price tags and any warranty information. 
>     
>  
>   
>    
>  
>      2. Hand over your return 
> Our delivery partner will pick it up from your doorstep. 
>     
>  
>   
>    
>  
>      3. Receive your refund 
>  This will be issued after we receive your products in our warehouse and conduct a quality check. 
>     
>  
>   
>  
>   
>    
>  
>   Here's how your refund works: 
>  	If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
>  	Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
>  	Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
>  
>   
>  
>   
> 
> 
>   
> 
>  
>  Need help? Get in touch  
>    
>  
>  
>   
>  
>    <[email-masked]&Body=Contacted" iwc-bad-attr="" style="border:0; margin:0; padding:0; text-decoration:none;">   
> Write us an email now, we'll get back to you as fast as we can.
>   
>   
>   
>  
>  
>  
>  
>  
>   
>  
>    (https://www.facebook.com/CentrepointME" iwc-bad-attr="" style="border:0; margin:0; padding:0; text-decoration:none;" target="1">   
> Connect with us on your favourite social network.
>   
>   
>   
>  
>  
>   
>    
>  
>  
>   
>  
>    (https://twitter.com/centrepointme" iwc-bad-attr="" style="border:0; margin:0; padding:0; text-decoration:none;" target="1">   
> Reach out in 140 characters! We are @centrepointme.
>   
>   
>   
>  
>  
>  
>  
>  
>   
>  
>     
> Call us on 800-MYCP (800-6927). 
> 7 days a week, 24 hours a day
>   
>   
>   
>  
>  
>   
> 
> 
>    
> 
>  
>  
>   
>  
>   © 2021 Retail World Limited     
>  
>   
>  
> 
> 
>  
>  
>   
>  
>    Privacy Policy(https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en) | Terms & Conditions(https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en)    
>  
>   
>  
> 
>   
>  
>  
> 
> 
>  
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2204852