Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 12:21:46 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div>Dear Support Team,</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for your email.</div>
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<div dir="auto">Refunds for 19 and 59 dhs credited to my card. Remaining is only 39 dhs.</div>
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<div dir="auto">Earlier I was under the impression that the refund will be to my Splash account. This caused the confusion. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks for the clarification. </div>
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<div dir="auto">Regards, </div>
<div dir="auto"><br></div>
<div dir="auto">Aswathy Rakesh <br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Mar 6, 2021, 11:08 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Aswathy,</div>
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<br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have process the refund on​: </div>
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<div dir="ltr">Order No. 9627221337</div>
<div dir="ltr">08 Jan 2021: AED 19.00</div>
<div dir="ltr">17 Jan 2021: AED 59.00</div>
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<div dir="ltr">If you feel the refund has not been credited, Kindly share your bank statement from Jan 8th till Feb 8th 2021.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Order No. 9626706961</div>
<div dir="ltr">06 March 2021 : AED 39.00</div>
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<br>The amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2192521