Subject: Ticket Assigned - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 06 Mar 2021 10:15:01 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Shukran I have peevioys points of 663 last October or November cashier told us to use points redeem but we didnt use as the card is not with me that time. But u check from receipt that we have 663 points now thar points is gone and i have previous purchases but the points was not added to my shukran card.  Is there any problem regarding your system? And what bappen to all the points we have already collected. Because when im about to used its not there anymore. Can u pls check this and update us. 

iOS Version: 14.0.1
App Version: 9.2.7 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2196181