Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 20:04:52 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">It's resolved. The discounts are taking place now..<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Parul Rustagi</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 5, 2021, 11:19 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2180475</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2180475<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Juhi Goel : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
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<font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">Hi Parul,</font></font><br><br>Thank you for contacting us.</div>
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<div dir="ltr"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">We request you to kindly provide us the screenshot of the error as well as the items name so that we can further assist you.</font></font></div>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font><br>
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<div dir="ltr"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</font></font></font></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180475