Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 10:55:18 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydp2127e28eyahoo-style-wrap" style="font-family: bookman old style, new york, times, serif; font-size: 16px">
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<div dir="ltr">Dear Sir/Madam,</div>
<div dir="ltr">My <span>Order  No. = #9639185731.</span>
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<div dir="ltr">Please find attached </div>
<div dir="ltr">1. Actual Order Product.</div>
<div dir="ltr">2. Received Wrong Product.</div>
<div dir="ltr">3. All My Order Product Snaps.</div>
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<div dir="ltr">I Hope you will take quick action and I will get my order product ASAP.</div>
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<div><span style="background-color:rgb(255, 255, 255)"><font color="#cd232c" style="background-color: inherit">Thanks,</font></span></div>
<div><font style="background-color:rgb(255, 255, 255)" color="#652191">Santosh Mestry</font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, 5 March, 2021, 03:15:45 pm IST, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Santosh,<br><br>
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<div dir="ltr">Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please specify your order number and for how many quantities of that item you have received as a wrong item because you have ordered 3 lipsticks so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198757281'>20210305_144130.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198757282'>20210305_143804.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198757283'>My Total Order = 9639185731.PNG</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198757284'>My Total Order = 9639185731(Snap-1).PNG</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198757285'>My Total Order = 9639185731(Snap-2).PNG</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198757286'>My Total Order = 9639185731(Snap-3).PNG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2190603