Subject: Drop Payment Update
From: Apoorv Joshi <[email-masked]>
To: LM CS Team <[email-masked]>
Date: Fri, 5 Mar 2021 02:14:50 -0700 (MST)

Hi Team, 

Please note whenever you guys are receiving any drop payment cases in KSA where you are unable to locate any order for the customer, please take the below details from the customer in these cases: 

1. Amount Deducted 
2. Date of Deduction 
3. Customer's Email address 
4. Auth. Code and Bank Statement showing the exact deduction. 

Please ensure to follow the above in all KSA drop payment cases. 

Regards, 
Apoorv