Subject: New Reply Received - Fwd: I have been charged twice on my card
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 07:31:25 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Fwd: I have been charged twice on my card   Ticket comment <div>I have been sending you from the past two emails by bank statements. </div>
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<div>No response , very unprofessional </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODY4OTkwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.At5eiViB5Z0Xhj4SwulSuhlxv8G6SowiTUjJAZbdZ4M"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Mar 5, 2021, at 11:10, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Raveena,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We regret the inconvenience caused to you.</div>
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<div dir="ltr">We request you to kindly provide us the bank statement along with the transaction id so that we can investigate further.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2175859