Subject: New Reply Received - Re: Complaint - order cancelled by unknown
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 08:15:50 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Complaint - order cancelled by unknown  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:verdana,sans-serif">Dear Team,</div>
<div class="gmail_default" style="font-family:verdana,sans-serif"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif">Note that he didn't contact me and one day i got only one miss call and i have tried to contact back but not received.</div>
<div class="gmail_default" style="font-family:verdana,sans-serif"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif">The delivery person or carrier has no intention to deliver the product on time.</div>
<div class="gmail_default" style="font-family:verdana,sans-serif"><br></div>
<div class="gmail_default" style="font-family:verdana,sans-serif">Please check your side.</div>
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<div dir="ltr"> <div dir="ltr"> <br> </div> <div dir="ltr"> <table cellpadding="0" cellspacing="0" border="0" style='background:none;border-collapse:collapse;border-spacing:0px;color:rgb(85,85,85);font-family:proxima-nova,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;border:0px;margin:0px;padding:0px'> <tbody> <tr> <td style="padding:0px 7px 0px 0px;border-top:0px;border-right:3px solid rgb(0,0,0)"> <div> <span style="background-color:initial;color:rgb(0,0,0)">Thanks &amp; Regards,</span> <br> </div> <br> <font color="#000000"> <br> </font>         Linked in:  <a href="https://www.linkedin.com/in/renny-varghese-767457136/" style="background-color:initial;font-family:Arial,Helvetica,sans-serif;font-size:small;color:rgb(29,161,219);border:0px" target="_blank" rel="noreferrer"> <img width="25" height="25" src="http://cdn2.hubspot.net/hubfs/184235/dev_images/signature_app/linkedin_sig.png" style="border:none;width:25px;height:25px;max-width:25px;max-height:25px"> </a> <br> </td> <td style="padding:0px 0px 0px 12px"> <table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;border-spacing:0px;background:none;border:0px;margin:0px;padding:0px"> <tbody> <tr> <td colspan="2" style="font-family:Arial,Helvetica,sans-serif;padding-bottom:5px;color:rgb(0,0,0);font-size:18px">Renny Varghese</td> </tr> <tr> <td width="20" style="vertical-align:top;width:20px;color:rgb(0,0,0)"> <font>UAE: </font> </td> <td style="vertical-align:top;color:rgb(51,51,51)"> <font>00971561268378 <br>00971565797267   </font> </td> </tr> <tr> <td colspan="2" style="padding-top:5px"> <table cellpadding="0" cellspacing="0" border="0" style="background:none;border-collapse:collapse;border-spacing:0px;border:0px;margin:0px;padding:0px"> <tbody> <tr> <td width="20" style="font-family:Arial,Helvetica,sans-serif;vertical-align:top;width:20px;color:rgb(0,0,0)"> <font>IND: </font> </td> <td style="font-family:Arial,Helvetica,sans-serif;vertical-align:top;color:rgb(51,51,51)"> <font>0091-7736365520 <br> </font> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 2, 2021 at 12:11 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Renny,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div></div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (+971561268378) thrice on 3 different days but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">Also, we have refunded you for the order on 28th Feb, 2021. It will be credited to your account within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2157423