Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 08:14:58 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. I didnt receive any invoice. If you can send me my invoice it would be better

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On Saturday, February 27, 2021, 9:14 AM, Centrepoint <[email-masked]> wrote:

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We’ve received your return request.

Hi ANGELICA COLIS, thank you for getting in touch with us. Here’s how your return 1000573332 for order 9637779259 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SHOEMART  |
|  PUMA Women's Textured Lace-Up Running Shoes  |
| Color: Grey |
|  Size: 36.5  |
| Quantity: 1 |

  |  AED 160  |

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|  Total | AED 160  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2159981