Subject: Ticket Assigned - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 07:58:19 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re:  Hi,

Can you further explain why my paid order was cancelled when in fact, I can still order the same on your site at this time?

Totally disappointed with your online service.

Joy Octoso

Sent from my iPhone

> On 27 Feb 2021, at 00:45, Centrepoint <[email-masked]> wrote:
> 
> 
> Order 9638141683
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Babyshop Lifestyle Splash Shoe Mart Offers Clearance
> Sorry, we had to cancel part of your order.
> Hi Joy Octoso, unfortunately we had to remove some items from your Order 9638141683. 
> 
> Here’s how your refund works:
> Cancelled Items
> Item
> Description
> Total Price
>  
> SPLASH
> Iconic Plain Jumpsuit with Pocket Detail and Frill Cap Sleeves
> Color: Yellow
> Size: 8
> Quantity: 1
> AED 71
>  	
> TOTAL:	AED 71
> Total Refund Amount	AED 71
> Items that are cancelled or refunded are not eligible for Shukrans.
> Your refund:
> AED 4.22 will be refunded to My Credit.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
> To learn more about how My Credit works, take a look at our Help Centre.
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2159437