Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 11:05:53 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NzA2MDcwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.c9tjB6F-1Ss8gYeWxPKY9re0rPDD6errimvpCdUiCBo" style="max-width: 100%"></div>
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<div dir="auto">Hi,</div>
<div dir="auto">Attached the screen shot if your message. Hope u can clearly see if says 5-7 working days and now u are saying 7-14 days which means a week more.</div>
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<div dir="auto">Don’t make false commitments when you can’t fulfil them !</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 1 Mar 2021 at 3:02 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Saima,<br><br>Thank you for your patience.<br><br>We would like to inform you that we have process the refund under the transaction id 169999990092480300 on 21 Feb, 2021.<br><br>The amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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<span style="font-family:trebuchet ms,sans-serif">Cheers !!</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169204