Subject: RE: C&C Delay - 9631902816
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sun, 28 Feb 2021 11:37:28 +0000

@Apoorv Joshi<mailto:[email-masked]>

Following up on another trail.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, February 28, 2021 12:36 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: C&C Delay - 9631902816

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9631902816
Store Code: ShoeMart - 21168

Kindly assist in getting an update regarding this order, order placed on Jan 29, 2021 and the status is still ready to ship. Customer is threatening for DED on chat and the same was escalated earlier to the store spoc but no response in 3 days.

Please look into this. Thank you for your help!

Regards,
Apoorv
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#2067996] - Conversation with Roasting Fire
From: Hamza Hafeez <[email-masked]>
To: EMDC Outbound <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Centrepoint <[email-masked]>, AE Shoemart Al Ghurair <[email-masked]>
Date: Sun, 28 Feb 2021 05:37:14 +0000

Dear @EMDC Outbound<mailto:[email-masked]> team,

Please can you confirm the status of this shipment?

Regards,

Hamza Hafeez

Customer Support / e-Commerce Executive

  +971 4 517 3209

   +971 50 483 9600

Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C2dd07420a6804d543b4c08d8dbaae78c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637500874367435306%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ph5AUqbM5MeCwqe8xTvSVIrfhlebpyfVpgSVkPcYuYs%3D&reserved=0>

From: Centrepoint <[email-masked]>
Sent: Saturday, February 27, 2021 5:06 PM
To: Hamza Hafeez <[email-masked]>; AE Shoemart Al Ghurair <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]
Subject: Fwd: [#2067996] - Conversation with Roasting Fire

External email sender, please take precaution.

Hi Hamza,

Still we do not see any progress on the below concern.

With respect to the order id 9631902816 the customer is still chasing us for his refund. Kindly assist us to get an update on the below concern.

"Dear Team @AE Shoemart Al Ghurair,
Please process this order as uncollected urgently.."

Thank you for your help.

Regards,
Manish

   On Mon, 22 Feb at 5:51 PM , hamza.hafeez <[email-masked]<mailto:[email-masked]>> wrote:

   Dear Team @AE Shoemart Al Ghurair<mailto:[email-masked]>,

   Please process this order as uncollected urgently.

   Regards,

   Hamza Hafeez

   Customer Support / e-Commerce Executive

    <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NDg5Mjk1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GCq1cZbWEOXkBK9zae6FUFf50C3BGmee9IkdeVJf_EY>   +971 4 517 3209

    <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5NDg5Mjk2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yO6GtqD_YRiHMWPjysfS7xHyJyWr83HpJg4zg8oZkfw>    +971 50 483 9600

   Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C2dd07420a6804d543b4c08d8dbaae78c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637500874367445301%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BvIV%2BluoELCEvE%2BNnMFO%2BUOkjnw9R3ombrHK80Fs7nQ%3D&reserved=0>

      From: Centrepoint <[email-masked]<mailto:[email-masked]>>
      Sent: Monday, February 22, 2021 5:31 PM
      To: Hamza Hafeez <[email-masked]<mailto:[email-masked]>>; AE Shoemart Al Ghurair <[email-masked]<mailto:[email-masked]>>
      Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
      Subject: Fwd: [#2067996] - Conversation with Roasting Fire

      External email sender, please take precaution.

      Hi Hamza,

      With respect to the order id 9631902816 the customer is still chasing us for his refund. Kindly assist us to get an update on the below concern.

      "Dear Team @AE Shoemart Al Ghurair, Please can you process the order 9631902816 as uncollected, as the customer has confirmed that they do not wish to pick up their order."

      Thank you for your help.

      Regards,

      Manish

         On Sun, 14 Feb at 9:50 AM , hamza.hafeez <[email-masked]<mailto:[email-masked]>> wrote:

         Dear Team @AE Shoemart Al Ghurair<mailto:[email-masked]>,

         Please can you process the order 9631902816 as uncollected, as the customer has confirmed that they do not wish to pick up their order.

         Regards,

         Hamza Hafeez

         Customer Support / e-Commerce Executive

          <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ1MTk0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XcpnjGgnB21rAYpDLbz9Dk3dRyBqzh5_YfypgieWVqc>   +971 4 517 3209

          <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ1MTk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iIR7qcL5WJsr5Po1ztwllMxlyPlS9_bnt3qASHYJgy4>    +971 50 483 9600

         Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C2dd07420a6804d543b4c08d8dbaae78c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637500874367455296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BNGNuyk62tQX5O%2F7d8v%2B%2F069wVHvIyvMBb9eUiKt430%3D&reserved=0>

            From: Centrepoint <[email-masked]<mailto:[email-masked]>>
            Sent: Friday, February 12, 2021 2:03 PM
            To: Hamza Hafeez <[email-masked]<mailto:[email-masked]>>
            Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
            Subject: Fwd: [#2067996] - Conversation with Roasting Fire

            External email sender, please take precaution.

            Hi Hamza,

            Any update on the below concern as per the warehouse the order has already been shipped from the warehouse?

            Problem statement: The customer wants to cancel this order

            Order Number: 9631902816
            Order Created: 1/29/2021

            Order Delivery Mode: Store pickup
            Store: ShoeMart21168

            Assistance required: Kindly check if the order is available at the store and mark is as RTS as the customer want to cancel this order.

            Regards,
            Manish

            2067996:1125156

            This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C2dd07420a6804d543b4c08d8dbaae78c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637500874367455296%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CVVXwiLPdsYyRU05DQ%2B%2FpVAlMkWIx7at3EuFpTMV9BU%3D&reserved=0>

      2067996:1125156

      This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C2dd07420a6804d543b4c08d8dbaae78c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637500874367465291%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FrjQwEmptonDYzAt6n44UjprQ21tcCDkVME0hyQWtjs%3D&reserved=0>

      2067996:1125156

Subject: RE: [#2067996] - Conversation with Roasting Fire
From: Deepak Damodaran <[email-masked]>
To: Hamza Hafeez <[email-masked]>, AE Shoemart Al Ghurair <[email-masked]>, EMDC Outbound <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Rasal Rana <[email-masked]>
Cc: Centrepoint Al Ghurair Centre <[email-masked]>, Benji George <[email-masked]>
Date: Wed, 24 Feb 2021 13:55:51 +0000

Hi Hamza,

This order is shipped by Mega DC Team and handover by them.

@EMDC Outbound<mailto:[email-masked]>

Miraj please update regarding this orders.

From: Hamza Hafeez <[email-masked]>
Sent: Wednesday, February 24, 2021 5:46 PM
To: AE Shoemart Al Ghurair <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Centrepoint Al Ghurair Centre <[email-masked]>; Benji George <[email-masked]>
Subject: RE: [#2067996] - Conversation with Roasting Fire

Hi @Deepak<mailto:[email-masked]>,

Please can you confirm the shipment of this order, as the store has not yet received the order physically.

Regards,

Hamza Hafeez

Customer Support / e-Commerce Executive

  +971 4 517 3209

   +971 50 483 9600

Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7CHamza.Hafeez%40landmarkgroup.com%7Ce53052e78d5a4288d83408d8d8cbe573%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637497717524601647%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Xp4aVFjjzxOIS7RdsPmoykjev781pponcujyeE3EH5I%3D&reserved=0>

From: AE Shoemart Al Ghurair <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 22, 2021 8:06 PM
To: Hamza Hafeez <[email-masked]<mailto:[email-masked]>>
Cc: Centrepoint Al Ghurair Centre <[email-masked]<mailto:[email-masked]>>; Benji George <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#2067996] - Conversation with Roasting Fire

Hi Hamza,

As confirm by cp , mentioned order # 9631902816 not yet reach at store.

Kindly check with dispatching team because order status still showing Sent to store.

once we receive immediately, we will do return process.

Thanks & Regards,
Thakur

Shoe Mart, Centrepoint - Al Ghurair Centre,

Dubai, P.O.Box 25030,
United Arab Emirates

Tel: +971 4 2525663    Fax:+971 4 5154417
Email: [email-masked]<mailto:[email-masked]>

Shop online at: www.centrepointstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.shoemartstores.com%2F&data=04%7C01%7CHamza.Hafeez%40landmarkgroup.com%7Ce53052e78d5a4288d83408d8d8cbe573%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637497717524611639%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZxzJPBLhlzo%2FVn5pZA2YhV8qF2zGTC%2FiwKUzFqbX9gs%3D&reserved=0>

  _____

From: Hamza Hafeez <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 22, 2021 5:51 PM
To: AE Shoemart Al Ghurair <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2067996] - Conversation with Roasting Fire

Dear Team @AE Shoemart Al Ghurair<mailto:[email-masked]>,

Please process this order as uncollected urgently.

Regards,

Hamza Hafeez

Customer Support / e-Commerce Executive

  +971 4 517 3209

   +971 50 483 9600

Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7CHamza.Hafeez%40landmarkgroup.com%7Ce53052e78d5a4288d83408d8d8cbe573%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637497717524621632%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BFdw6wlrVHEkY9GijITRW7JAf57J3gpfhFiKZaCQxx4%3D&reserved=0>

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 22, 2021 5:31 PM
To: Hamza Hafeez <[email-masked]<mailto:[email-masked]>>; AE Shoemart Al Ghurair <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2067996] - Conversation with Roasting Fire

External email sender, please take precaution.

Hi Hamza,

With respect to the order id 9631902816 the customer is still chasing us for his refund. Kindly assist us to get an update on the below concern.

"Dear Team @AE Shoemart Al Ghurair, Please can you process the order 9631902816 as uncollected, as the customer has confirmed that they do not wish to pick up their order."

Thank you for your help.

Regards,

Manish

   On Sun, 14 Feb at 9:50 AM , hamza.hafeez <[email-masked]<mailto:[email-masked]>> wrote:

   Dear Team @AE Shoemart Al Ghurair<mailto:[email-masked]>,

   Please can you process the order 9631902816 as uncollected, as the customer has confirmed that they do not wish to pick up their order.

   Regards,

   Hamza Hafeez

   Customer Support / e-Commerce Executive

    <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ1MTk0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XcpnjGgnB21rAYpDLbz9Dk3dRyBqzh5_YfypgieWVqc>   +971 4 517 3209

    <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjQ1MTk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iIR7qcL5WJsr5Po1ztwllMxlyPlS9_bnt3qASHYJgy4>    +971 50 483 9600

   Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&data=04%7C01%7CHamza.Hafeez%40landmarkgroup.com%7Ce53052e78d5a4288d83408d8d8cbe573%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637497717524621632%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BFdw6wlrVHEkY9GijITRW7JAf57J3gpfhFiKZaCQxx4%3D&reserved=0>

      From: Centrepoint <[email-masked]<mailto:[email-masked]>>
      Sent: Friday, February 12, 2021 2:03 PM
      To: Hamza Hafeez <[email-masked]<mailto:[email-masked]>>
      Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
      Subject: Fwd: [#2067996] - Conversation with Roasting Fire

      External email sender, please take precaution.

      Hi Hamza,

      Any update on the below concern as per the warehouse the order has already been shipped from the warehouse?

      Problem statement: The customer wants to cancel this order

      Order Number: 9631902816
      Order Created: 1/29/2021

      Order Delivery Mode: Store pickup
      Store: ShoeMart21168

      Assistance required: Kindly check if the order is available at the store and mark is as RTS as the customer want to cancel this order.

      Regards,
      Manish

         On Mon, 8 Feb at 1:55 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:

         Please take a look at ticket #2067996<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2067996&data=04%7C01%7CHamza.Hafeez%40landmarkgroup.com%7Ce53052e78d5a4288d83408d8d8cbe573%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637497717524631626%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XRK1E0h2NdqKQ2uUFs8lnSZeQ4mZWOSD2YM%2F9sSm3EA%3D&reserved=0>

         Hi Team,

         Problem statement: The customer wants to cancel this order

         Order Number: 9631902816

         Order Created: 1/29/2021

         Order Delivery Mode: Store pickup

         Store: ShoeMart21168

         Assistance required: Kindly check if the order is available at the store and mark is as RTS as the customer want to cancel this order.

         Regards,

         Manish

            On Mon, 8 Feb at 1:50 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:

            Hi Mohamed,

            Thank you for contacting us.

            We're sorry to hear that you wish to cancel your order.

            We can see the order has been placed on 1/29/2021 with the order number 9631902816.

            Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.

            Once the order will be ready for collection, it will be available for collection for 14 days from the confirmation email received to collect.

            The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.

            If you require any further assistance, please feel free to write back to us.

            Your friends,

            The Support Team

      2067996:1125156

      This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.Hafeez%40landmarkgroup.com%7Ce53052e78d5a4288d83408d8d8cbe573%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637497717524631626%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=L1%2FUxwaz025VZnpDbXMmUsQDUE72rfo9%2Bc1r4sicK08%3D&reserved=0>

      2067996:1125156