Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 15:26:37 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Product information  Ticket comment <div>
<div>Your order 9637407711 has been delivered.</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 27, 2021 6:19:24 PM<br>
<b>To:</b> Samah jouda &lt;[email-masked]&gt;<br>
<b>Subject:</b> Product information
</div>
<div> </div>

<div>
<table cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td width="1127" style="border:1.0pt solid black; vertical-align:top">
<div class="x_shape" style="padding:1.0pt 1.0pt 1.0pt 1.0pt">
<div class="x_MsoNormal">
<span lang="en-US" style="font-size:11.0pt; line-height:119%; font-family:Calibri; color:red; font-weight:bold">**CAUTION FROM ACTVET MAILING SYSTEM** 
</span><span lang="en-US" style="font-size:11.0pt; line-height:119%; font-family:Cambria">External email. Please
</span><span lang="en-US" style="font-size:11.0pt; line-height:119%; font-family:Cambria; font-weight:bold">DO NOT</span><span lang="en-US" style="font-size:11.0pt; line-height:119%; font-family:Cambria"> click links or open attachments unless you recognize
 the sender and know the content is safe.</span>
</div>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2150416</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Juhi Goel : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Samah,<br>
<br>
Thank you for contacting us.<br>
<br>
We request you to provide us your order number so that we can further assist you.<br>
<br>
We look forward to hearing from you.<br>
<br>
Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
<br>
Your friends,<br>
The Support Team<br>
</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2150416