Subject: New Reply Received - Transaction failed but money deducted from my account
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 10:00:32 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Transaction failed but money deducted from my account  Ticket comment <div dir="ltr">Dear Sir/Ma'am,<div><br></div>
<div>I got confirmation from my bank that the amount has been kept "ON HOLD" as it will only be deducted after the Landmark group claims the amount.</div>
<div>I request you to not claim the amount. As per the bank the amount will be credited back to my account within 14 days of not claiming.</div>
<div><br></div>
<div>Thank you for the reply.</div>
<div>Glency</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 27, 2021 at 1:43 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Glency,<br><br>Thank you for contacting us.</div>
<div><br></div>
<div dir="ltr">We request you to provide us the bank statement for the deduction from our side, As we have not received any order request from you of that amount.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2143305