Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 02:51:14 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  I ordered two bras which cost me 25dhs.each so total 50dhs.for two bras.But you wrote 20dhs.for each so total 40dhs.So I want to know about the price difference of 10dhs.It cost me 50dhs.for two so you supposed to return 50dhs.instead fo 40dhs.

Khz

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Saturday, February 20, 2021 1:39 AM
To: Ruha Fatema <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Ruha Fatema, thank you for getting in touch with us. Here’s how your return 1000550513 for order 9635860194 will work.
Our delivery partner will pick up your return in around 3-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/NOOSPD05BLACKDARK-NOOSPD05-MXSPR20081119_01-2100.jpg]
MAX
Solid Push Up Padded Bra with Adjustable Straps
Color: Black
Size: 34C
Quantity: 1
AED 20
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SEAML304BSBLACKDARKDARK-SEAML304BS-MXNOOS311218_01-2100.jpg]
MAX
Printed Scoop Neck Sports Bra with Racerback
Color: Black
Size: M
Quantity: 1
AED 20

Total   AED 40
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2128176