Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 17:58:44 +0000 (UTC)

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello,</div>
<div>Thank you so much. I’ve received the refund. </div>
<div>I appreciate it.</div>
<div>Best regards<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 25 Feb 2021, at 9:57 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Haya,<br><br>
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<div dir="ltr"><div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that we have process the refund.<br><br>The amount you paid online has been refunded back to your ​My Credits.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2116139