Subject: Ticket Assigned - Escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 11:46:46 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Escalation Popping Bottle                    hi           03:29 PM, 25th Feb                     Popping Bottle                    please update my Order #4537257877           03:30 PM, 25th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           03:31 PM, 25th Feb                     Popping Bottle                    Order #4537257877 please update why they are not delivering the items           03:32 PM, 25th Feb                   Juhi                   Our delivery team always contacts the customer before attempting any delivery. However, when they tried calling you on +97466718455 the call could not be reached due to unknown reasons.   Please be assured to received a call from our delivery agent or please provide some alternative contact number of yours to us so that our courier team can c
 ontact you without hassle.  We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.             03:32 PM, 25th Feb                     Popping Bottle                    any contact number for your courier team           03:34 PM, 25th Feb                     Popping Bottle                    if you can't deliver the items please confirm the collection point i will come and collect my items           03:35 PM, 25th Feb                   Juhi                   Our delivery team always contacts the customer before attempting any delivery. However, when they tried calling you on +97466718455 the call could not be reached due to unknown reasons.           03:36 PM, 25th Feb                   Juhi                   We do not have courier agent's number.           03:37 PM, 25th Feb                   Juhi                   Home delivery items can not be delivered to the collection points.           03:37 PM, 2
 5th Feb                     Popping Bottle                    i will get my items or not ??           03:38 PM, 25th Feb                     Popping Bottle                    your deliver boy call me yesterday at 9:30 pm i am available in delivery point upto 5 :00 pm only           03:39 PM, 25th Feb                   Juhi                   Yes we will forward the issue right now to our team.           03:42 PM, 25th Feb                   Juhi                   Be patient and we will update you via email now.           03:43 PM, 25th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:45 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2154083