Subject: Ticket Assigned - shukran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 09:14:40 +0000 (UTC)

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  shukran hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additio
 nal 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  589766229            12:59 PM, 25th Feb                     hello                    Ok           12:59 PM, 25th Feb                     hello                    Hello?           01:02 PM, 25th Feb                   Juhi                   Hi, Thank you for contacting us. My name is Juhi, I will be happy to assist you.           01:02 PM, 25th Feb                     hello                    Hello juhi   
         01:02 PM, 25th Feb                   Juhi                   Hello, How may i help you ?           01:03 PM, 25th Feb                     hello                    My problem is i am unable to link my shukran account with this account on centerpoint           01:03 PM, 25th Feb                     hello                    It was the same email and same number           01:03 PM, 25th Feb                     hello                    But when linking it say it is linked with another           01:03 PM, 25th Feb                     hello                    Hello?           01:05 PM, 25th Feb                   Juhi                   kindly share your registred email id           01:06 PM, 25th Feb                   Juhi                   also let us know do you have any other email id ?           01:06 PM, 25th Feb                     hello                    No           01:06 PM, 25th Feb                     hello                    Shukran card is linked with my this em
 ail           01:07 PM, 25th Feb                   Juhi                   [email-masked]           01:08 PM, 25th Feb                     hello                    Yes           01:08 PM, 25th Feb                   Juhi                   It was locked.           01:09 PM, 25th Feb                   Juhi                   Now we have unlocked the shukran card           01:09 PM, 25th Feb                   Juhi                   Kindly try to link it now with your centrepoint account.           01:09 PM, 25th Feb                     hello                    How can i earn with the previous receipts           01:09 PM, 25th Feb                     hello                    Of this month           01:10 PM, 25th Feb                     hello                    Do i have to add them manually           01:10 PM, 25th Feb                     hello                    Or it will be added automatically           01:10 PM, 25th Feb                     hello                        
      01:11 PM, 25th Feb                     hello                    Secondly is it the same shukran card?           01:11 PM, 25th Feb                   Juhi                   Once it is linked again within 5 days from the last purchase the points will be credited to your account           01:12 PM, 25th Feb                   Juhi                   Kindly link it as soon as possible.           01:12 PM, 25th Feb                     hello                    Oks           01:12 PM, 25th Feb                     hello                    Thanks           01:12 PM, 25th Feb                     hello                    Let me try it           01:13 PM, 25th Feb                   Juhi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:14 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2153125